3ptti Privacy Policy – How We Protect Your Data

1. Introduction

This Privacy Policy ("Policy") is issued by 3ptti ("3ptti", "we", "us", "our"), the operator of the online casino and sports betting platform at https://3ptti.org and all associated subdomains, mobile interfaces, and applications (the "Platform"). This Policy explains how 3ptti collects, uses, stores, shares, and protects your personal data when you access or use the Platform.

3ptti is committed to handling your personal information responsibly and in accordance with applicable data protection principles. By registering a 3ptti account, visiting the Platform, or using any 3ptti service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this Policy, please discontinue use of the Platform immediately.

This Policy should be read in conjunction with the 3ptti Terms & Conditions, which govern the overall relationship between you and 3ptti.

2. Data We Collect

3ptti collects personal data through several means, including information you provide directly, information collected automatically, and information obtained from third parties. The categories of data collected include:

3ptti does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, or health information. If such data is incidentally disclosed to us, it will not be processed beyond what is strictly necessary and will be deleted promptly.

3. How We Use Your Data

3ptti processes your personal data for the following purposes:

• Account management: To create, verify, maintain, and secure your 3ptti account, including identity verification (KYC) as required for responsible gaming and anti-money-laundering compliance.
• Service delivery: To provide access to cricket betting markets, PSL odds, live casino tables, slot games, and all other 3ptti products and features.
• Payment processing: To facilitate deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah, and to process withdrawals to your PKR account.
• Fraud prevention and security: To detect and prevent unauthorised access, multi-accounting, money laundering, and other prohibited conduct at 3ptti.
• Customer support: To respond to your queries, complaints, or technical issues submitted to the 3ptti support team.
• Responsible gaming: To monitor for indicators of problem gambling and to administer self-exclusion, deposit limit, and session timer tools.
• Legal compliance: To comply with applicable anti-money-laundering, counter-terrorism financing, and data protection obligations.
• Analytics and improvement: To understand how players use the 3ptti Platform, identify technical issues, and improve the overall user experience.
• Marketing communications: To send you promotional offers, bonus alerts, and PSL season updates, where you have provided consent or where legitimate interest applies. You may opt out at any time via your 3ptti account settings.

4. Legal Basis for Processing

3ptti processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — specifically, to operate your 3ptti account, process bets, and handle deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering regulations and responsible gaming requirements.
• Legitimate interests: Processing conducted for 3ptti's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, principally for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

3ptti does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, and banking partners (HBL, UBL, Meezan Bank, Bank Alfalah) receive transaction reference data necessary to process deposits and withdrawals in PKR.
• Technology and game providers: Third-party software providers supplying game engines, RNG certification, live dealer infrastructure, or sports data feeds to 3ptti may receive anonymised or pseudonymised usage data as necessary for service operation.
• Identity verification providers: KYC and age verification service providers may receive identity documents to confirm eligibility to use 3ptti.
• Law enforcement and regulators: 3ptti will disclose personal data to government authorities, law enforcement agencies, or regulators when required by law, court order, or to protect the rights, property, or safety of 3ptti, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of 3ptti assets, personal data held about players may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

6. Payment Data & JazzCash / Easypaisa

3ptti processes PKR transactions through Pakistan's leading mobile money platforms. The following specific practices apply to financial data:

• 3ptti does not store full JazzCash or Easypaisa account credentials on its own servers. Payment authentication is handled directly by the respective payment provider through their secure APIs.
• Transaction reference numbers, amounts in PKR, timestamps, and associated account identifiers are stored by 3ptti for a minimum of five (5) years to comply with financial record-keeping and anti-money-laundering obligations.
• Bank account details provided for withdrawals to HBL, UBL, Meezan Bank, or Bank Alfalah are stored in encrypted form and accessed only by authorised 3ptti finance personnel.
• 3ptti will never share your payment credentials with any party other than the relevant payment processor for the purpose of completing your transaction.

7. Cookies & Tracking Technologies

The 3ptti Platform uses cookies and similar tracking technologies to deliver and improve the service. Categories of cookies used include:

• Strictly necessary cookies: Required for core Platform functionality, including session authentication and security tokens. These cannot be disabled.
• Performance cookies: Collect anonymised information about how players navigate 3ptti, which pages are most visited, and where errors occur. This data is used purely to improve the Platform.
• Functional cookies: Remember your preferences — such as language settings and notification options — to personalise your 3ptti experience.
• Marketing cookies: Used, with your consent, to deliver relevant promotional offers related to 3ptti cricket betting, slots, and live casino events. These may track activity across sessions.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the 3ptti Platform. Where consent is required for non-essential cookies, 3ptti will request it via an on-screen consent mechanism.

8. Data Retention

3ptti retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account data: Retained for the duration of your active 3ptti account and for a minimum of five (5) years following account closure.
• Transaction and financial records: Retained for a minimum of five (5) years to satisfy anti-money-laundering and financial audit obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the end of the player relationship.
• Responsible gaming records (e.g., self-exclusion): Retained indefinitely to prevent re-registration during or after an exclusion period.
• Support communications: Retained for three (3) years from the date of last contact.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 3ptti's internal data disposal procedures.

9. Data Security

3ptti implements a layered security architecture to protect your personal and financial data against unauthorised access, disclosure, alteration, or destruction. Measures in place include:

• TLS/SSL encryption for all data transmitted between your device and the 3ptti Platform.
• Encryption of sensitive data fields — including passwords and payment references — at rest using industry-standard algorithms.
• Role-based access controls ensuring that 3ptti staff can only access the data necessary for their specific function.
• Regular security assessments and penetration testing of 3ptti infrastructure.
• Multi-factor authentication requirements for access to 3ptti administrative systems.

Despite these measures, no data transmission over the internet is guaranteed to be completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 3ptti will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 3ptti:

• Right of access: Request a copy of the personal data 3ptti holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data in your 3ptti account.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to overriding legal retention obligations.
• Right to restriction: Request that 3ptti restricts processing of your data in certain circumstances, such as while a complaint is investigated.
• Right to data portability: Request a structured, machine-readable copy of personal data you have provided to 3ptti, where processing is based on consent or contract.
• Right to object: Object to processing based on legitimate interests, including direct marketing from 3ptti.
• Right to withdraw consent: Withdraw consent for marketing communications at any time via your 3ptti account settings, without affecting prior processing.

To exercise any of the above rights, please contact the 3ptti Data Privacy team at [email protected] with the subject line "Data Rights Request – [Your Full Name]". We will respond within thirty (30) days of receipt of a valid request.

11. Children's Privacy

The 3ptti Platform is strictly intended for adults aged 18 and above. 3ptti does not knowingly collect personal data from any person under the age of 18. If 3ptti becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be permanently closed. Parents or guardians who believe a minor may have registered at 3ptti should contact us immediately at [email protected].

12. International Data Transfers

Some of 3ptti's technology providers, game suppliers, and infrastructure partners may be located outside Pakistan. Where personal data is transferred to servers or processors in other countries, 3ptti takes appropriate steps to ensure that your data is afforded equivalent levels of protection to those in force in the jurisdiction where 3ptti operates. Such steps may include contractual safeguards (standard data protection clauses), adequacy decisions, or other legally recognised transfer mechanisms.

13. Changes to This Privacy Policy

3ptti reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, 3ptti will publish the revised Policy on the Platform and, where reasonably practicable, notify registered players via their registered contact details. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the 3ptti Platform after the revised Policy is published constitutes acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 3ptti protects your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how 3ptti processes your personal data, please contact us:

• Email: [email protected]
• Subject line for data requests: "Privacy Enquiry – [Your Full Name]"
• Support hours: 24 hours a day, 7 days a week

3ptti is committed to resolving privacy concerns promptly and transparently. If you are dissatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.